Sotavento Hotel & Yacht Club, Cancun

Staying at the hotel was a mixed experience. The rooms were spacious, had good air conditioning, and were relatively clean, although the floor felt a bit slippery. My room location was not ideal, being in a basement-like setting. The service was pleasant overall, especially from the staff, but not overly helpful. The location was both a blessing and a curse, close to the beach and downtown areas but plagued by mosquitoes due to its lagoon positioning. Dining was convenient but slightly disorganized, and it was not clear if breakfast was included in the room rate. Overall, a decent stay considering the value for money.

The hotel rooms were spacious, bright, and clean, making for a comfortable stay. While the moist environment was a minor issue, overall, the rooms were big and very clean. The service was top-notch, with friendly and accommodating staff ensuring a pleasant experience. The location was convenient, allowing easy access to both the hotel zone and city center. The dining options were somewhat lacking in variety, but the facilities provided a satisfactory experience.

The hotel offers huge but basic rooms, with the staff pointing the way and an average price increase of £8 GBP. The rooms show signs of age and humidity, yet provide ample space. The service, while attentive to sneaking in extra charges, excels in the jungle and boats theme. I discovered a tip taken from the nightstand, indicating a need for complex and room renovations. The location, though open to mosquito bites, benefits from proximity to the cruise boats and ferry terminal opposite Boulevard Kukulcan, Km 4. The dining options are simple but decent, with a slight increase in prices. The overall experience is mixed but potentially worth it for a short stay.

The hotel is situated near the end of the strip of hotels, making it convenient for exploring. The rooms, while spacious and equipped with AC, required some steps to access, resembling a basement room layout. The service was a mix of friendliness and inconsistency, with some staff being very warm while others lacked interest. The location is great for quick access to the ferry terminal and the beach, although maintenance could be improved in certain areas. On the downside, the dining options were limited, offering mainly sweet dishes without much variety. Overall, a decent choice for those seeking a convenient location with room for improvement in service and dining.

The hotel may need some improvements in the rooms as there was a bit of humidity and cleanliness issues; however, the business-friendly Wi-Fi only in the public areas might not suit all guests. The breakfast not being included was a downside, but there are potential options nearby.